Privacy Policy

What this policy covers

This policy explains what AutoShippingUS collects when you use this website or request a quote, how it is used, who it is shared with and the choices you have. It applies to this website and to quote requests made by phone, form or email. Owner review: the legal entity name, registered address and any state-specific disclosures should be confirmed by counsel before publication.

What we collect

When you request a quote we collect the pickup and delivery locations, the vehicle's year, make, model and running condition, your first available date, your name, phone number and email address, and any notes you add. When you call, we record the details of the call in your file. When you use the website, our analytics provider records pages viewed, approximate location, device type and how you arrived, using cookies or similar technologies.

How we use it

To give you a quote and, if you book, to arrange the shipment with a carrier. To contact you about your request by phone, text or email, according to the consent you gave on the form. To respond to questions and claims. To improve the website and measure which pages are useful. We do not use your details for any purpose unrelated to your shipment without asking.

Who we share it with

We never sell your personal information, and we do not pass it to lead buyers, marketers or any other company. When you submit a quote request with consent, your details are shared with the authorised carrier partner in our network that is assigned to your shipment, so it can quote and, if you book, collect and deliver your vehicle; the consent text on the form states this. That carrier receives only what it needs: locations, contact numbers, the vehicle and the dates. Service providers who operate our phone system, email, forms, analytics and hosting process data on our behalf under contract and may not use it for their own purposes. You can ask us to stop sharing, or to delete your data, on the Do Not Sell or Share page. We may disclose information where the law requires it.

Text messages and calls

If you consent on the quote form, we may contact you by call or text at the number you provide, including by automated means, about your quote and shipment. Consent is not a condition of purchase. Reply STOP to any text to opt out, or tell your specialist.

Cookies and analytics

The website uses analytics cookies to understand how it is used. You can block cookies in your browser; the site works without them. We do not use advertising cookies to track you across other websites.

Your choices and rights

You can ask what we hold about you, ask us to correct it, or ask us to delete it, subject to records we must keep for completed shipments. Residents of states with privacy laws, including California, have additional rights described on the Do Not Sell or Share page. To exercise any of these, use the contact details on the contact page.

Retention and security

Quote requests that do not become shipments are kept for a limited period and then deleted. Shipment records are kept as long as needed for claims and accounting. We use reasonable technical and organisational measures to protect the data we hold.

Children

This website is not directed at children under 16 and we do not knowingly collect their information.

Changes

We will post changes to this policy here with a new date at the top. Material changes to how we use your data will be notified to you if we have your contact details.